Contact us

Get in touch with us if you would like more information or have a question.

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We are currently experiencing delays in processing times. See COVID-19 updates for more information.

By phone

Freephone: 0508 627 774
From overseas: +64 3 962 2580

Hours: Monday - Friday 8:30am to 5pm NZT (except public holidays)

Office locations and postal addresses

Northern Region

Our office, laboratory, and workshop for this region are at:

502 Rosebank Road
PO Box 19543
Auckland 1746

Central Region

Our Head Office is at:

Ministry of Business, Innovation and Employment
15 Stout Street, Wellington 6011
PO Box 1473, Wellington 6140
New Zealand

Our laboratory and workshop for this region are at:

Callaghan Innovation
69 Gracefield Road
Lower Hutt

Tip Icon Violet Note

The Central Region laboratory is currently out of action. Contact us if you need any of the services normally undertaken from this location.

South Island Region

Our office, laboratory, and workshop for this region are at:

MBIE Southern Business Centre
55 Wordsworth Street
Private Bag 4714
Christchurch 8023

Media enquiries

You can email our media desk at, or call the MBIE media line on 027 44 22 141.

Assistance available

If English isn’t your first language, let us know when you call and we will use our interpreting service, Ezispeak. When you call, tell us what language you want, then wait to be connected to an interpreter.

Ezispeak(external link)

If you’re deaf or hearing impaired, you can use the Video Relay Service to get in touch with us.

Video Relay Service(external link)